Bd118 Terms & Conditions — Transparent in plain language

Bd118 is an internationally licensed online betting and gaming platform, built specifically with Bangladeshi users in mind. These Terms and Conditions ("Terms") constitute a legally binding agreement between bd118 and its users.

By using any of bd118's services, you confirm that you have read, understood, and agreed to these Terms & Conditions. These terms may be updated from time to time. The date of the latest update will be shown at the top of the page.

In addition to these Terms, our Privacy Policy and Responsible Gaming Policyalso apply. Together, these documents form the complete terms governing your use of bd118.

When registering with bd118, you are required to provide accurate, complete, and up-to-date information. Opening an account with false or misleading information is a violation of these Terms and may result in the account being closed at any time.

• Only one account per person is permitted.
• The name, address, and phone number used during registration must be your own.
• Keeping your account password confidential is your responsibility.
• Using another person's account or allowing others to use your account is prohibited.
• Any changes to personal information must be reported to bd118 immediately.

If multiple accounts are detected, all accounts will be closed and any accumulated balances and bonuses may be forfeited. bd118 takes a strict stance on this.

Bd118 strictly enforces a policy of preventing minors (under 18) from gambling. During registration, you must confirm that you are at least 18 years of age.

If a user is found to have registered while under the age of 18, the account will be closed immediately and any deposited funds will not be refunded.

Deposits at bd118 can be made via Mobile Pay, Nagad, Rocket, Upay, and bank transfer. All deposits are processed in Bangladeshi Taka (BDT).

• No additional fees are charged on deposits.
• All deposited funds must come from your own account.
• Deposits from third-party payment accounts will not be accepted.
• bd118 reserves the right to hold suspicious transactions pending investigation.

Withdrawing funds from bd118 is quick and straightforward. However, certain conditions must be met before a withdrawal can be processed, as detailed below.

• The minimum withdrawal amount is ৳500.
• Withdrawals will not be processed until KYC verification is complete.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal requests are typically processed within 24 hours.
• Wagering requirements must be met before bonus funds can be withdrawn.

Bd118's bonus and promotion offers are great opportunities for users, but each one comes with its own terms. Before claiming any bonus, make sure you read the specific conditions that apply to that offer.

• The welcome bonus is available to newly registered users only and can be claimed once per person.
• Wagering requirements must be completed within the specified time after a bonus is activated.
• Opening multiple accounts to claim bonuses is strictly prohibited.
• bd118 reserves the right to cancel or modify any bonus at any time.
• Cashback bonuses are generally credited to your account within 7 days.

For more details on our promotional offers, visit our Promotions Visit the page.

The following rules apply when placing bets on bd118. These rules cover both Sports Betting and casino games.

• Confirmed bets cannot be cancelled, unless a cash-out option is available.
• Bets placed due to a system error will be considered void.
• Match fixing or betting using insider information is both prohibited and illegal.
• Odds in live betting can change rapidly; bets will be accepted at the odds displayed at the time of placement.
• If an event is cancelled, the bet will be voided and the stake will be returned.

The following activities are strictly prohibited on bd118. If any such behavior is detected, the account will be closed and legal action may be taken if necessary.

• Money laundering or any illegal financial activity.
• Fraudulent bonus claiming.
• Operating multiple accounts.
• Placing bets using software, bots, or automated systems.
• Harassing or threatening other users.
• Intentional exploitation of platform vulnerabilities or bugs.
• Operating an account using false information.

Bd118 reserves the right to suspend or permanently close any account without prior notice under the following circumstances.

• Violation of any clause of the Terms & Conditions.
• Failure to pass KYC verification or providing false information.
• Evidence of suspicious financial activity or fraud.
• At the direction of authorities or as required by law.

Users may also voluntarily close their account at any time. For this, Help Center Contact us.

Bd118 believes that betting is a form of entertainment, not a reliable source of income. The well-being and peace of mind of our users is our top priority.

• Set your own deposit and betting limits at any time.
• Temporary (24 hours to 6 months) or permanent self-exclusion options.
• Session time reminders and cooling-off period options are available.
• bd118 proactively offers support when problem gambling is detected.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

If you have a complaint or concern, please reach out to our customer support team first. We aim to resolve all complaints within 48 hours.

• Submit your complaint first via email or live chat.
• The bd118 team will provide an initial response within 48 hours.
• Complex cases may take up to 14 business days to resolve.
• If you are not satisfied with our decision, you may request third-party mediation.

Bd118 reserves the right to update or modify these terms and conditions at any time. For significant changes, we will send a notification to your registered email address.

• The effective date of any updated terms will be displayed at the top of the page.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

Check this page regularly to stay up to date with the latest changes.